Mobile learning for customer experience

Improve your
client experience

Boost your customers satisfaction and loyalty by turning your teams into client relationship experts.

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Le mobile learning pour l'expérience client
They are boosting their customer experience with SPARTED
Logo Yves RocherLogo SanofiLogo BNPPLogo StanhomeLogo HyundaiLogo DorelLogo Ice WatchLogo ClaasLogo Société GénéraleLogo CortevaLogo SNCFLogo Orange
Une femme prenant des notes devant son ordinateur
Your teams need continuous training.

To welcome customers with the right pitch and right reflexes,

To be able to provide advice on products and services,

To be aligned this your brand image and values.

Conventional training is not enough to engage them.

Too conventional and not adapted to the constraints for field employees

Too time-consuming for your teams and often too costly

Not very exciting, punctual irr cours de l'année

Lacking regular social interactions between learners

Campagne de Mobile Learning sur l'Accueil Client

Improve mastery of sales ceremony

By challenging your teams daily on business pitches and reflexes, you:

Improve their ability to welcome and advice customers,

Share the right pitch,

Help new recruits apply your sales ceremony faster.

Strengthen product knowledge

By engaging your teams sustainably with product knowledge, you:

Perfect your sellers' knowledge about your products and services specificities,

Reinforce their ability to advice customers,

Inform and prepare your employees about new product and service launches.

Campagne de micro learning sur la connaissance produit
Diffusion des informations via le mobile learning

Share your culture and values

By aligning your teams with your organisation priorities and values, you:

Ensure the broadcasting of your brand image,

Raise awareness about client satisfaction and loyalty,

Inform about your organisation priorities and goals.

For a positive impact on
client experience
Request a demo

of The Kooples players believe they have better mastery of their job


of Cultura sellers feel more efficient in advising customers

5 700

financial advisors engaged with the app with BNPP Asset Management


employee turnover for Stanhome sellers playing on the app

Découvrir les cas d'usages
Why is SPARTED's solution efficient?
Mobile Learning - Gain de points et Classement
Easy Cash

"I appreciate the learning offered to adapt my working methods, as well as to enrich my professional knowledge."

Thibaud S.
App player
The Kooples

"By comparing the NPS per store and the training results per employee, we see that the sellers who train on the TK Academy app help to increase the NPS of their store!"

Responsable Projet Mobile Learning The Kooples
Lise Delon
Retail Training Project Manager
Ice Watch

"The application allows me to deepen my knowledge of the brand. Working in jewellery and loving Ice watches for their design, it's always a pleasure to know more and to be able to pass it on."

Pauline V.
Ice Watch player
SPARTED - Gestion intuitive du Back Office
Easy and intuitive
An easy-to-use Back-office

Create, preview and broadcast your training content in a few clics. Analyse the impact of your trainings directly from your interface.

Ready-to-use content

Save time on content create and campaign planification thanks to our off-the-shelf training modules.

SPARTED supports you throughout your project
A dedicated expert

Advice and return of experience from a dedicated Customer Success Manager

High quality support

Quick to react and all ears, also available directly within the app

Unlimited trainings

Throughout your subscription to optimise your use of the platform

Off-the-shelf contents

Ready-to-use training modules to engage your learners on new topics

Additional resources

Best practices and advice accessible from your interface

How does our mobile learning solution works?

Request a demo with one of our experts and discover SPARTED's social, gamified and easy-to-deploy mobile learning experience.

Request a demo
Personalise your solution

Choose your colors and design, set up your platform with our team's help.

Create and share your contents

In a few clics from our dedicated interface and with the help of some AI.

Measure your results

Follow the impact your efforts, as well as your players' progression and satisfaction.

The Kooples

"This allows you to learn the different criteria of a garment and its advantages, which can be implemented in the field in front of customers."

Dylan C.
App player
Generali Réseau

"Grâce à SPARTED, nous avons introduit de la formation 2.0 au sein de notre entreprise. Couplée à des stages en présentiel, l'application de micro learning de SPARTED a conquis nos collaborateurs et leur permet de renforcer leurs connaissances sur le long terme."

Responsable Mobile Learning Generali
Abdelkader Makhlouf
Chargé de développement des RH

"C'est ludique et pertinent pour retenir les mots clés et les argumentaires des nouveautés."

Virgine L.
Joueuse Lancel
Our mobile learning FAQ
Most frequently asked questions
What are the benefits of mobile learning?

Mobile learning, mobile e-learning or m-learning, is an educational strategy that takes advantage of mobile electronic devices, such as tablets or phones, to deliver training content. Mobile learning is particularly suitable for employee constraints: mobile training can be carried out more flexibly, at any time and in any place. Did you know? Worldwide, 96% of 16-64 year olds own a smartphone and spend an average of 4h48 per day on it. Why not modernize your training by broadcasting it on such a popular medium? Mobile learning is the future of training as it adapts to the habits of the modern employee.

What if my learners do not have a professional mobile phone?

This is the question of BYOD (Bring Your Own Device) or the use of personal phones in a professional context. As SPARTED offers a radically short and often non-mandatory experience, many of our learners use their personal phones. Our solution is also available in a web app version, accessible from PC.

How long does it take to create training content?

Creating a question in your Back Office takes a few seconds. On the scale of a campaign of 5 to 10 days (taking into account planning, design, coordination, validation, animation and communication) it takes on average up to 2.5 days per campaign. Short on time ? You can optionally outsource the creation of your content to SPARTED or its partners.

Is SPARTED solution available is several languages?

Our solution is available in 34 languages ​​and today already used in more than 50 countries around the world.

How much does a subscription to SPARTED platform cost?

Our business model is based on an annual subscription, the price of which depends mainly on the number of annual active users. We work with user packages, with a strong decrease in price per user as volume increases. We also offer pilots for shorter durations. Contact us for more information !

Ready to boost your performance with mobile learning ?

Discover SPARTED's social, gamified, 3-min per day learning experience!

Request a demo