Mobile learning for customer experience
Boost your customers satisfaction and loyalty by turning your teams into client relationship experts.
To welcome customers with the right pitch and right reflexes,
To be able to provide advice on products and services,
To be aligned this your brand image and values.
Too conventional and not adapted to the constraints for field employees
Too time-consuming for your teams and often too costly
Not very exciting, punctual irr cours de l'année
Lacking regular social interactions between learners
Improve mastery of sales ceremony
By challenging your teams daily on business pitches and reflexes, you:
Improve their ability to welcome and advice customers,
Share the right pitch,
Help new recruits apply your sales ceremony faster.
Strengthen product knowledge
By engaging your teams sustainably with product knowledge, you:
Perfect your sellers' knowledge about your products and services specificities,
Reinforce their ability to advice customers,
Inform and prepare your employees about new product and service launches.
Share your culture and values
By aligning your teams with your organisation priorities and values, you:
Ensure the broadcasting of your brand image,
Raise awareness about client satisfaction and loyalty,
Inform about your organisation priorities and goals.
of The Kooples players believe they have better mastery of their job
of Cultura sellers feel more efficient in advising customers
financial advisors engaged with the app with BNPP Asset Management
employee turnover for Stanhome sellers playing on the app
Align your trainings with your business highlights thanks to a unique campaign-based engagement model.
Anchor operational reflexes daily thanks to micro learning content and through a game-based experience, accessible anywhere.
Create true communities of learners thanks to a team-based experience supported by field advocates.
"I appreciate the learning offered to adapt my working methods, as well as to enrich my professional knowledge."
"By comparing the NPS per store and the training results per employee, we see that the sellers who train on the TK Academy app help to increase the NPS of their store!"
"The application allows me to deepen my knowledge of the brand. Working in jewellery and loving Ice watches for their design, it's always a pleasure to know more and to be able to pass it on."
Create, preview and broadcast your training content in a few clics. Analyse the impact of your trainings directly from your interface.
Save time on content create and campaign planification thanks to our off-the-shelf training modules.
Advice and return of experience from a dedicated Customer Success Manager
Quick to react and all ears, also available directly within the app
Throughout your subscription to optimise your use of the platform
Ready-to-use training modules to engage your learners on new topics
Best practices and advice accessible from your interface
How does our mobile learning solution works?
Request a demo with one of our experts and discover SPARTED's social, gamified and easy-to-deploy mobile learning experience.Request a demo
Choose your colors and design, set up your platform with our team's help.
In a few clics from our dedicated interface and with the help of some AI.
Follow the impact your efforts, as well as your players' progression and satisfaction.
"This allows you to learn the different criteria of a garment and its advantages, which can be implemented in the field in front of customers."
"Grâce à SPARTED, nous avons introduit de la formation 2.0 au sein de notre entreprise. Couplée à des stages en présentiel, l'application de micro learning de SPARTED a conquis nos collaborateurs et leur permet de renforcer leurs connaissances sur le long terme."
"C'est ludique et pertinent pour retenir les mots clés et les argumentaires des nouveautés."
Mobile learning, mobile e-learning or m-learning, is an educational strategy that takes advantage of mobile electronic devices, such as tablets or phones, to deliver training content. Mobile learning is particularly suitable for employee constraints: mobile training can be carried out more flexibly, at any time and in any place. Did you know? Worldwide, 96% of 16-64 year olds own a smartphone and spend an average of 4h48 per day on it. Why not modernize your training by broadcasting it on such a popular medium? Mobile learning is the future of training as it adapts to the habits of the modern employee.
This is the question of BYOD (Bring Your Own Device) or the use of personal phones in a professional context. As SPARTED offers a radically short and often non-mandatory experience, many of our learners use their personal phones. Our solution is also available in a web app version, accessible from PC.
Creating a question in your Back Office takes a few seconds. On the scale of a campaign of 5 to 10 days (taking into account planning, design, coordination, validation, animation and communication) it takes on average up to 2.5 days per campaign. Short on time ? You can optionally outsource the creation of your content to SPARTED or its partners.
Our solution is available in 34 languages and today already used in more than 50 countries around the world.
Our business model is based on an annual subscription, the price of which depends mainly on the number of annual active users. We work with user packages, with a strong decrease in price per user as volume increases. We also offer pilots for shorter durations. Contact us for more information !
Ready to boost your performance with mobile learning ?
Discover SPARTED's social, gamified, 3-min per day learning experience!