Retail
Increase sales with mobile learning
Improve store performance continuously with microlearning that works
Used by
Traditional training methods fail to reach and engage frontline employees
Sales forces are often insufficiently trained. Knowledge is not disseminated to them frequently enough, they are deskless, the training put in place are often long, daunting and unsuitable for millennials.
As a result:
- Disappointing sales levels
- A poor customer experience
- A non-compliant execution
- Increasingly high turnover
Microlearning to make your salespeople experts in your products
Product training
Features, price, sales pitch. Turn your shop assistants into product experts.
Brand identity training
History, positioning, and company news. Engage employees and partners with your brand.
Customer experience training
Welcoming clients, customer loyalty, customer experience. Make frontline employees your competitive advantage.
Technical know-how
Sales techniques, business processes. Develop your frontline employees’ skills.
“I’m much more confident when I suggest products to customers now.”
Alena, beauty advisor at Yves Rocher in Prague
Real return on investment
22%
increase in sales of
new products
Source Yves Rocher
87%
of shop assistants say they
broadened their knowledge
Source Cultura
67%
of employees take part
in each training campaign
Source PSA
Customer story
“I love the product’s innovative, simple and fast approach, as well as SPARTED’s daily support.”
Fabien Demangeot – PSA Group
Digital learning tools manager
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