Privacy Policy

Mobile application and Backoffice

Effective Date: 25th May, 2018

This Privacy Policy applies to SPARTED mobile applications, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on sparted.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

THE DATA WE COLLECT

Data you provide us

  • Contact information (including name and email address)
  • Password
  • Profile information (such as profile photo)
  • Your messages to the Service (such as chat logs and player support tickets)
  • Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically

  • Data about your account and progress
  • Your IP address and mobile device identifiers
  • Data about your device, such as device name and operating system, browser type and language
  • Data we collect with cookies and similar technologies
  • General location data
  • Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

Data we collect from our partners

  • Data we receive if you link a third-party tool with the Service (such as SAML SSO)
  • Data for analytics purposes, so we can provide you a better Service.

WHY DO WE COLLECT YOUR DATA

To make the Service work

We process data necessary to:

  • Create accounts and allow you to use our products and use our Service
  • Operate the Service
  • Send you Service-related communications

To make the Service more suitable for our users

To provide a great Service to our users, we have a legitimate interest to collect and process necessary data to

  • Update and develop user profiles
  • Develop and improve the Service and user experience
  • Manage our relationship with you
  • Provide social features as part of the Service
  • Customize your Service experience
  • Respond to your comments and questions and provide user support
  • Send you related information, such as updates, security alerts, and support messages

To keep the Service safe and fair

In order to keep the Service safe and fair, we have legitimate interest to process necessary data to

  • analyze and monitor use of the Service
  • take action against fraudulent users

To analyze, profile and segment

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

WHO CAN SEE YOUR DATA

Apart from SPARTED, your data can be accessed by others in the following situations:

Other players and users

Social features are a core component of our product. Other users may, for example, see your profile data and in-app activities.

Partners working for SPARTED

SPARTED has partners to perform services for us. Theses partners process your data only at and according to SPARTED’s instructions to provide the Service, such as hosting, user support and analytics.

Other companies and public authorities

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

Access the personal data we hold about you

If you request, we will provide you a copy of your personal data in an electronic format.

Your other rights

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data.

We will respond to all requests within a reasonable timeframe. You may contact your local data protection authority within the European Economic Area for unresolved complaints.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.